A lifeline in times of crisis

Our 2-1-1 helpline provides referrals to programs to assist with food, housing, financial assistance, utility assistance and more. Help is available 24 hours a day, every day of the year, from anywhere in the state of Michigan. If you need help finding resources in your area, dial 2-1-1, email us, or speak to a representative via live chat now. Want to browse resources on your own? Search our online database to access more than 30,000 different statewide programs and services. If you experience problems dialing 2-1-1, dial 1-800-552-1183.

United Way for Southeastern Michigan’s 2-1-1 team serves the counties of Wayne, Oakland, Macomb, Lapeer, Monroe and Washtenaw. Explore our quarterly reports to learn more about how 2-1-1 is helping families in our community.

Find United Way Resources

With our network of nearly 300 partners, United Way works to create, fund and support programs that help households reach stability and help parents and caregivers ensure the children in their lives are ready to learn and ready for life. Learn more about the programs and initiatives available in your community.


Trends and Results

2-1-1 contacts
2-1-1 resources
Top Needs

141,702 callers

reached out to our 2-1-1 call center in fiscal year 2018-19

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Nearly 300 partners

United Way nonprofit partners work collaboratively to provide a network of safety net services that help people get out of crisis—and stay out

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30,000 resources

offered in United Way’s statewide 2-1-1 database

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Top Needs

The top issues people contact 2-1-1 for are food, housing/rent and utility assistance

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