United Way for Southeastern Michigan’s 2-1-1 helpline is the go-to resource for community members in need, 24/7. We connect families to resources in times of crisis.

Michigan residents can call 2-1-1 from anywhere in the state and be connected to resources that fit their needs and location. United Way for Southeastern Michigan’s 2-1-1 team serves Wayne, Oakland, Macomb, Lapeer and Washtenaw counties.

Community Trends

2-1-1 contacts
Partnerships
2-1-1 resources
Top Needs

244,507 callers

reached out to our 2-1-1 call center over the past year.

Nearly 300 partners

United Way nonprofit partners work collaboratively to provide a network of safety net services that help people get out of crisis—and stay out.

30,000 resources

offered in United Way’s statewide 2-1-1 database.

Top Needs

The top issues people contact 2-1-1 for are food, housing/rent and utility assistance.

Get Help

Looking for help? Reach out to 2-1-1 now via phone, text, email or chat.

Get Help

2-1-1 Toolkit

Help us spread the word about our 2-1-1 helpline!

2-1-1 toolkit

2-1-1 statewide

Learn more about how United Way’s 2-1-1 is helping families all across Michigan.

LEARN MORE

Read more about our impact

Hundreds of volunteers offer help during COVID-19 crisis

National Volunteer Week looks a bit different this year, but United Way for Southeastern Michigan’s dedicated volunteers continue to make a difference for those…

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United Way’s 2-1-1 helpline serves as crucial COVID-19 service

Since the new coronavirus (COVID-19) outbreak began in Michigan, Gov. Gretchen Whitmer and other state officials have been clear with their message of where to go for help: Call United Way 2-1-1. …

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10 ways to share and support United Way’s 2-1-1 helpline

Everyone could use a little help sometimes. Help spread the word about United Way’s 2-1-1 helpline!…

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