We envision a sector wherein no matter which door a person walks through, phone number they dial or database they search, they are quickly connected to resources that meet their needs. Our community has the knowledge and the ability to make this happen — if we work together.
A Community Information Exchange (CIE) is a network of partners in the health and social services sectors who partner to better connect people with services. CIEs use infrastructure that ensures partners can connect, improving our response time in connecting people to services and increasing our understanding of community needs, resources and outcomes. For more information on the first CIE developed by 2-1-1 San Diego, visit CIESanDiego.org.
The CIE is based on a closed-loop referral system. Together, we can connect agencies to share information that makes it easier for people to find services and for our community to advocate for a more equitable system of care. Backed by the strength of 2-1-1, Connect4Care provides an infrastructure to help organize and coordinate information and services with health and social services partners to provide more holistic, person-centered, data-driven care to the community. Learn more about how this process works.
Connect4Care network partners are health and social services agencies that have agreed to share new levels of information with each other to strengthen coordination of services and care for our community. Health and social services agencies provide supportive services to people. Services include food resources, child care, employment, transportation and housing assistance.
Additional thanks to Hope Starts Here, Matrix Human Services, the Detroit Health Department, childcare providers in Wayne County, Uber and Lyft, Wayne Metro, the Accounting Aid Society and Michigan 2-1-1.