Utility Assistance
Apply today for help with utility payment plans.
Limited funding available
We have limited funding to provide DTE customers utility assistance. If you are seeking assistance for a different utility provider, please call 211 and ask for the assistance options available near you.
We understand how frustrating this may be, and our team is working diligently to process current applications.
We are still accepting Water Assistance applications for Oakland and Washtenaw County residents through our WRAP and HAP programs.
Water and Sewer Assistance
United Way can provide assistance for water bills for residents of Oakland and Washtenaw counties. Both counties can apply for the Water Residential Assistance Program (WRAP). Oakland County residents can also apply for the Hardship Assistance Program (HAP).
If you live in Wayne County or Macomb County, click below to learn more about water bill assistance in your county.
Live elsewhere? Dial 2-1-1 to find a local assistance program.
Documents needed
Documents needed for WRAP and the Hardship Assistance Program:
- Pay stubs/benefit statements or SER approval letter for the last 30 days
Once United Way has received your application, please allow 10 business days for processing.
Have unanswered questions about WRAP? Call 1-844-211-4994 toll free from 9 a.m. to 4 p.m. Monday through Thursday. You can also email CareCoordination@LiveUnitedSEM.org at any time with questions.