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211 Helpline

Frequently Asked Questions

What if I can't find the help I need here?

Please dial 2-1-1. Community Care Advocates are available 24 hours a day, seven days a week, 365 days a year to connect you to the help you need.

What does United Way do?

Click here to visit our Get To Know Us page. There, you’ll find details about all the work United Way does in our community.

SNAP
SNAP

New policies have been established for the Supplemental Nutrition Assistance Program (SNAP) after a resolution was signed into law on July 4, 2025. This document outlines the changes to work reporting requirements including reporting requirement exemptions and how to report. It also outlines changes for Immigrants and lists additional resources.

Meet Up and Eat Up
Meet Up and Eat Up

Meet Up and Eat Up meal sites provide breakfast and lunch for children 18 and younger Monday through Friday all summer long, and during some school breaks.

OUR IMPACT

When you support United Way, you help families find relief in times of crisis and work toward stability. Here are just a few ways that your support makes a difference.
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Zaman International
We take clients from start to finish— it could take an hour to 5 years for them to get stabilized.

Maya Mortada, director of health services at Zaman

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Ride the WAVE: Western-Washtenaw’s Community Connector
It’s our vision that within our communities, all people will have access to all places.

Marie Gress, executive director at WAVE

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Shawnkieta Baker
Furniture Bank supplied me with a couch, a table and chairs, and beds for me and my kids.

Shawnkieta Baker, Detroit

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calls for help answered by 211 in 2024.

grants provided to strengthen health and social services in our communities.