“We’re walking down towards the transit center because bus routes tend to be hot spots,” said Mellena. “Buses are helpful for a few things, besides transportation, they provide a warm place in the winter and a cool place in the summer to sit down.”
At the bus stop, the team encounters a few individuals that welcome resources. One person was so surprised by the bus pass, he asked, “How much for it?” The moment he realized it was free— a wall came down, presenting a window of opportunity to offer more assistance.
“People have bad experiences with services, and they don’t want to open up again,” said Mellena. “Right away, the bus pass solidifies our relationship because we are already helping them.”
SUPPORTIVE PARTNERS
Since 2020, United Way for Southeastern Michigan has directed more than $1.3 million in funding to CHN from our personal grants and funds administered on behalf of Oakland County.
With the help of unrestricted funding, the PATH team can act quickly – responding to the immediate needs of clients for things like bus passes, hygiene items and more.
“Other funding sources can’t always support certain things so there is a vacuum,” said Mellena. “Thankfully, United Way has partnered with us to fund those gaps with unrestricted dollars.”