{"id":3860,"date":"2025-06-04T13:50:06","date_gmt":"2025-06-04T17:50:06","guid":{"rendered":"https:\/\/unitedwaysem.org\/?post_type=impact_story&#038;p=3860"},"modified":"2025-08-06T10:39:05","modified_gmt":"2025-08-06T14:39:05","slug":"going-the-extra-mile","status":"publish","type":"impact_story","link":"https:\/\/unitedwaysem.org\/es\/impact-stories\/going-the-extra-mile\/","title":{"rendered":"Hacer un esfuerzo adicional"},"template":"","class_list":["post-3860","impact_story","type-impact_story","status-publish","has-post-thumbnail","hentry","topic-2-1-1"],"acf":{"details":{"featured_image":3867,"quote":"I have answered thousands of calls over the course of my career with United Way but there are certain calls that stick with you \u2013 leaving an imprint on your mind and an ache in your heart.","citation":" Theresa Trowell, social navigator at United Way for Southeastern Michigan","topic":[264],"program_theme":false,"button_text":"Read More About 2-1-1"},"page_layout":[{"acf_fc_layout":"layout_impact_story_hero","_acfe_flexible_toggle":"","component_impact_story_hero":{"kicker_text":"Community Story","heading":"Going the Extra Mile","summary":"Social Navigator, Theresa Trowell, opens up about a call that stuck with her.","image":3867,"cta":""}},{"acf_fc_layout":"layout_wysiwyg","_acfe_flexible_toggle":"","component_wysiwyg":{"content":"Llevo en United Way desde 2017, primero como <a href=\"https:\/\/unitedwaysem.org\/es\/resources\/contact-2-1-1\/\" target=\"_blank\">2-1-1<\/a> defensora de la comunidad y actualmente me desempe\u00f1o como navegadora social. Me encanta trabajar como navegadora social porque puedo ofrecer m\u00e1s que simples referencias. Tenemos la capacidad de tomarnos nuestro tiempo y construir relaciones con las personas que llaman pidiendo ayuda. Tambi\u00e9n les ayudamos a encontrar recursos adicionales y a navegar hacia soluciones para sus necesidades inmediatas y metas a largo plazo.\n\nHe respondido miles de llamadas a lo largo de mi carrera en United Way, pero hay ciertas llamadas que perduran, que dejan una huella en su mente y un dolor en su coraz\u00f3n. A principios de este a\u00f1o, recib\u00ed una llamada de Pyzhane, una joven madre que estaba sin hogar y durmiendo en su autom\u00f3vil. A trav\u00e9s de las l\u00e1grimas, pidi\u00f3 ayuda para encontrar refugio. Sabiendo que todos los refugios locales ten\u00edan lista de espera, pero comprendiendo la urgencia de su necesidad, llam\u00e9 de todos modos, aferr\u00e1ndome a la esperanza.\n\nLe expliqu\u00e9 la situaci\u00f3n de Pyzhane al equipo de <a href=\"https:\/\/allthingswomeninc.org\/\" target=\"_blank\">Todo sobre las mujeres<\/a>. Su refugio estaba lleno, pero ten\u00edan un lote cerrado y seguro donde ella pod\u00eda estacionar y dormir. Tambi\u00e9n le ofrecieron comidas calientes y el uso del ba\u00f1o y las instalaciones de lavander\u00eda hasta que se desocupara una cama. No era mucho, pero al mismo tiempo, lo era todo. Mi disposici\u00f3n a hacer un esfuerzo adicional permiti\u00f3 que Pyzhane sintiera un atisbo de esperanza. Ella llor\u00f3 de alivio, y yo suspir\u00e9 con ese mismo sentimiento.\n\nEs ese sentimiento el que me despierta cada d\u00eda, expectante por cada llamada porque s\u00e9 que es una oportunidad para marcar una diferencia positiva en la vida de alguien. A veces, todo lo que se necesita es un poco de compasi\u00f3n y mucha esperanza.","right_rail_type":"none","stat":{"title":"","abstract":""},"image":null,"callout":{"text":"","abstract":""},"":null,"settings":""}},{"acf_fc_layout":"layout_our_impact","_acfe_flexible_toggle":"","component_our_impact":{"header":{"title":"Read more stories like this","abstract":"","link":""},"dynamic_population":true,"version":"1","topic_filter":[264],"program_theme_filter":[],"layout":[{"acf_fc_layout":"version_6","story_col_1":null},{"acf_fc_layout":"version_1","story_col_1":null,"stat_col_2_row_1":null,"stat_col_2_row_2":null},{"acf_fc_layout":"version_4","story_col_1":null,"story_col_2":null}]}}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Going the Extra Mile - United Way for Southeastern Michigan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unitedwaysem.org\/es\/impact-stories\/going-the-extra-mile\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Going the Extra Mile - 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